By accessing this website, you agree to be bound by these terms and conditions. The terms ‘we’, ‘us’ or ‘our’ refer to Book Festival Trading Ltd (SC246802), a wholly owned subsidiary company of Edinburgh International Book Festival (a registered charity in Scotland SC010120). The terms ‘you’ or ‘your’ refer to the user or viewer of our website. If you have any questions about any of the sections, please contact us as shown below.
The following terms and conditions do not affect your statutory rights as a consumer.
While we will make all reasonable steps to ensure that the prices, descriptions etc for items on the website are accurate, errors may creep in, and we do not provide a warranty for the correctness or suitability of the information and goods displayed.
If an inaccuracy or error is discovered by us before dispatch of goods ordered, we are entitled not to fulfil the order. However, we will contact you as soon as possible by email to inform you of the correction that we need to make, and ask if you wish to continue with the order under the amended conditions, or to cancel the order. If the latter, we will refund the monies paid.
We will normally dispatch goods by Royal Mail, but reserve the right to use other services if we deem it appropriate. We will always endeavour to dispatch goods within 2 working days of receipt of your order. Once the goods have left our premises we cannot accept any liability for late delivery.
No goods will be dispatched until paid for in full.
If we have insufficient stock to fulfil your order, we will notify you as soon as possible normally by email, and offer you the option of cancelling or amending your order with pro-rata refund of monies already paid.
If you find the books you have bought are unsuitable for your purposes, we will offer a refund of the purchase price, provided that they are returned to us in perfect condition within 7 working days at your expense. Under these conditions we will refund the purchase price but not the cost of postage and packing. This offer applies only to books, excluding books containing a CD or DVD.
This website contains links to other websites. The provision of a link to another website does not mean that we endorse that website.
The website contains material which is owned or licensed to us, including the descriptions and graphics pertaining to an item. Reproduction of any material on the website is prohibited.
The website must not be used for any purpose other than searching for a book or placing an order with us. Unauthorised use of the website may give rise to a claim for damages.